The problems we hear — and what Monolith does about them.

We’re using three different systems and copy-pasting the same client info into all of them.

One client record is the spine. Clinical, billing and compliance all read and write the same profile — there’s nothing to sync.

Our prior auths take three weeks — we fax them, then lose track of where we are.

Prior auth is tracked end to end with status badges, automated faxing and stale-reminder emails, and approved hours flow back to the plan.

When the auditor comes, we spend a week pulling paperwork together.

The full audit packet — assessments, plans, notes, signatures and prior auths — renders as one print-ready PDF in seconds.

Our LPHAs are reviewing notes at 9pm because the queue isn’t visible during the day.

Dedicated review queues surface everything awaiting sign-off, with real-time email notifications so nothing piles up unseen.

Too many claims come back denied and we don’t know why until it’s late.

Eligibility is verified up front, claims are generated clean from documented services, and 835/277CA responses reconcile automatically.